I was an AXA customer, now a Crelan customer. What will change for me in the app?

Nothing at all! If you already linked your Bancontact card(s) and/or your bank account in the app before the merger, you can continue to use them as usual.

After the merger of AXA to Crelan, you can still link your AXA Bancontact card(s) and bank account in the app without any problems.

If you still experience problems, check in the app store whether you have already updated your app to version 9.0 or higher. If you are still on an old version, you may have to link your bank card(s) and bank account again after updating the app.