Changing my contact details
To change your contact details, fill in the amendment form.
If we need additional information or documents, someone from our team will contact you.
Other FAQs
- Payconiq solution
- My Payconiq payouts
- Managing my merchant account
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Payconiq solutions for merchants
- What are the limits for receiving Payconiq payments?
- Payconiq GO | What is the API key and PPID (Product ID) and where can I find them?
- Where can I track the payment made via my Payconiq by Bancontact app?
- Payconiq GO | I want to create a new GO user. What do I need to do?
- Payconiq GO | Why does Payconiq require an additional email address to set up a GO user?
- Request a Merchant contract
- Get going with the Merchant Portal
- My Payconiq invoice
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About meal vouchers via Payconiq
- How do Payconiq meal vouchers work for customers?
- How is a ‘combined’ transaction involving meal vouchers and Payconiq paid out?
- How can you activate or ask payments with meal vouchers via Payconiq?
- How can I track my ‘combined’ meal vouchers and Payconiq transactions?
- Meal voucher payments are missing from my payment statement.
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Operating fee
- Does the operation fee still apply when no transaction has been made?
- Is VAT included in the annual operating fee invoice of € 18?
- I have multiple Payconiq Merchant accounts (Merchant IDs) for my business. How can I merge these accounts?
- I received an invoice for the operating fee but I do not agree with this. How can I get a refund?
- My VAT number has changed. Why am I being charged an operating fee again?
- Payconiq GO