How is a ‘combined’ transaction involving meal vouchers and Payconiq paid out?

You will immediately receive a confirmation in your Payconiq merchant portal after payment. There you will see the total amount received per customer transaction. ‘Combined’ payments with meal vouchers and Payconiq are therefore displayed as one payment. 

When you click on the total amount of a ‘combined’ payment, you will see the split between the amount paid with meal vouchers and the amount paid with Payconiq.

You receive the money paid with meal vouchers directly from Edenred, Monizze and/or Pluxee. Any questions regarding the timing of this payment can be addressed directly to them.