How does Payconiq work?
Payconiq is a payment service that allows you to receive payments through a QR code. Your customers scan the QR code using the Payconiq by Bancontact app or another payment app that supports Payconiq, and then confirm the amount to be paid. The funds are then transferred to your bank account. You can track incoming Payconiq payments in real-time through the Merchant Portal, which is a website that you can access from any device.
As a rule, a Payconiq payment follows three simple steps:
- Your customer scans your QR code.
- Your customer enters the amount (if required by your Payconiq solution) or simply confirms the amount displayed on their smartphone screen.
- Your customer confirms the payment.
For more information about our solutions and the Payconiq solutions we offer through our partners, please visit our website. (https://www.payconiq.be/en/professional).
Other FAQs
- Payconiq solution
- My Payconiq payouts
- Managing my merchant account
- Payconiq solutions for merchants
- Request a Merchant contract
- Get going with the Merchant Portal
- My Payconiq invoice
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About meal vouchers via Payconiq
- How do Payconiq meal vouchers work for customers?
- How can you activate or ask payments with meal vouchers via Payconiq?
- How is a ‘combined’ transaction involving meal vouchers and Payconiq paid out?
- Meal voucher payments are missing from my payment statement.
- How can I track my ‘combined’ meal vouchers and Payconiq transactions?
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Operating fee
- Does the operation fee still apply when no transaction has been made?
- Is VAT included in the annual operating fee invoice of € 18?
- I have multiple Payconiq Merchant accounts (Merchant IDs) for my business. How can I merge these accounts?
- My VAT number has changed. Why am I being charged an operating fee again?
- I received an invoice for the operating fee but I do not agree with this. How can I get a refund?
- Payconiq GO