What is meant by ‘the regulatory requirements’ that is mentioned in the email?
Payment institutions, like Bancontact Payconiq Company, are facing an increase of complexity of the regulatory landscape, with more compliance requirements than even before. This generates additional scrutiny, through monitoring and reporting.
In parallel, regulators are becoming more and more demanding in applying and monitoring compliance with the ever-evolving applicable laws.
We want to make sure we remain compliant with all required regulatory requirements. Therefore, we invested into dedicated resources to ensure the onboarding process, the administration and the management of a merchant account is being handled in the correct way. The operating fee includes these additional generated costs.
Other FAQs
- Payconiq solution
- My Payconiq payouts
- Managing my merchant account
- Payconiq solutions for merchants
- Request a Merchant contract
- Get going with the Merchant Portal
- My Payconiq invoice
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About meal vouchers via Payconiq
- How do Payconiq meal vouchers work for customers?
- How can you activate or ask payments with meal vouchers via Payconiq?
- How is a ‘combined’ transaction involving meal vouchers and Payconiq paid out?
- Meal voucher payments are missing from my payment statement.
- How can I track my ‘combined’ meal vouchers and Payconiq transactions?
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Operating fee
- What is included in the yearly invoiced operating fee of 18 €?
- I have multiple Payconiq Merchant accounts (Merchant IDs) for my business. How can I merge these accounts?
- Who does the operating fee apply to?
- Does the operation fee still apply when no transaction has been made?
- Is VAT included in the annual operating fee invoice of € 18?
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