What should you do if you recently applied for a Payconiq Merchant contract, but your contract has not yet been activated?
The operating fee applies to all Merchants (based on the Merchant ID) who use one or more Payconiq products to receive payments from their customers.
This means you will only be invoiced for the operating fee the month after your contract has been activated.
Once your contract has been activated, you will receive an email with more information about the operating fee. This email will also notify you about what to do if you do not agree with the operating fee and wish to terminate your contract.
If specific timings apply to your account, these will be communicated to you via email.
Other FAQs
- Payconiq solution
- My Payconiq payouts
- Managing my merchant account
- Payconiq solutions for merchants
- Request a Merchant contract
- Get going with the Merchant Portal
- My Payconiq invoice
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About meal vouchers via Payconiq
- How do Payconiq meal vouchers work for customers?
- How can you activate or ask payments with meal vouchers via Payconiq?
- How is a ‘combined’ transaction involving meal vouchers and Payconiq paid out?
- Meal voucher payments are missing from my payment statement.
- How can I track my ‘combined’ meal vouchers and Payconiq transactions?
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Operating fee
- What is included in the yearly invoiced operating fee of 18 €?
- I have multiple Payconiq Merchant accounts (Merchant IDs) for my business. How can I merge these accounts?
- Who does the operating fee apply to?
- Does the operation fee still apply when no transaction has been made?
- Is VAT included in the annual operating fee invoice of € 18?
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