Why does Payconiq have an annual operating fee?
Since the launch of Payconiq in 2016, we have never changed the pricing for a Payconiq transaction. We want to hold on to this competitive market pricing for as long as possible.
The regulatory requirements are becoming more and more demanding however, and this generates additional operational costs. This is why we must introduce an annual operating fee. The operating fee of € 18 covers the operational costs, including costs for your onboarding process and the administration and management of your account on the Payconiq platform.
Other FAQs
- Payconiq solution
- My Payconiq payouts
- Managing my merchant account
-
Payconiq solutions for merchants
- What are the limits for receiving Payconiq payments?
- Payconiq GO | What is the API key and PPID (Product ID) and where can I find them?
- Where can I track the payment made via my Payconiq by Bancontact app?
- Payconiq GO | I want to create a new GO user. What do I need to do?
- Payconiq GO | Why does Payconiq require an additional email address to set up a GO user?
- Request a Merchant contract
- Get going with the Merchant Portal
- My Payconiq invoice
-
About meal vouchers via Payconiq
- How do Payconiq meal vouchers work for customers?
- How is a ‘combined’ transaction involving meal vouchers and Payconiq paid out?
- How can you activate or ask payments with meal vouchers via Payconiq?
- How can I track my ‘combined’ meal vouchers and Payconiq transactions?
- Meal voucher payments are missing from my payment statement.
-
Operating fee
- Does the operation fee still apply when no transaction has been made?
- Is VAT included in the annual operating fee invoice of € 18?
- I have multiple Payconiq Merchant accounts (Merchant IDs) for my business. How can I merge these accounts?
- I received an invoice for the operating fee but I do not agree with this. How can I get a refund?
- My VAT number has changed. Why am I being charged an operating fee again?
- Payconiq GO