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Questions about Payconiq in my store

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How can I delete my Payconiq by Bancontact account

Private / What to do in case of?

The Store List in the Payconiq by Bancontact app

Professional / Payconiq solution

Can I send a payment request to my customer?

Professional / Payconiq solution

How do I set up a shortcut to the Merchant Portal?

Professional / Payconiq solution

Eco vouchers, gift vouchers, meal vouchers

Professional / Payconiq solution

What happens next after signing a Merchant contract?

Professional / Managing my merchant account

Can I print my own QR-code?

Professional / Payconiq solution

I can’t link my bank account to the app

Private / Getting started

When will a payment from a customer appear in my bank account?

Professional / My Payconiq payouts

I have a question about my transactions. Where can I find more information?

Professional / My Payconiq payouts

Contact us

Didn't find an answer in our list of frequently asked questions? Contact us via one of the options below.

Private

support@payconiq.be

+32 2 234 11 49

mon - fri: 9h00 - 18h00

sat: 9h00 - 13h00

Professionals

+32 2 793 01 43

mon - fri: 9h00 - 18h00